Voip as service
Hosted Voice Solution from MSSP (Voip as service)
Is a fully managed cloud voice solution, that improves customer communication and collaboration, by combining a full-featured Unified Communications (UC) solution with an Omni-channel Contact Center (CC) customer engagement platform.
MSSP Hosted Voice ( Voip as service ) offers your organization with high-quality, trustworthy, and end-to-end cloud communication services, with a focus on delivering the most efficient, productive, and pleasurable communication and collaboration experiences.
MSSP Hosted Voice: The future of productive, efficient collaboration
- Offers customers a plethora of services that boost efficiency and productivity, including audio calling, instant messaging, chat, history, and voicemail.
- Eliminates the need for various communication and collaboration tools and applications.
- Enables users to make and receive calls without being tethered to a desk phone, as well as view each other during meetings.
- Completely integrated mobile app.
For Hosted Voice Contact Center: The future of customer engagement
- Omni-channel, multimedia customer engagement capabilities that result in the most effective engagements between customers, agents, and employees.
- Live Web Chat, SMS, ACD and Broadcast, Email ACD, Third-Party Fax/Email Integration.
What Makes MSSP Technologies the Clear Choice For Voip as service?
Simplicity. Future-proofed for Voip as service.
That is exactly what you will receive from us right out of the box. Our customer assistance is second to none and our skilled support team works tirelessly to enable your success, changing as your needs change, in order to provide a genuinely future-proof solution that enhances your business now and sustains its success in the future.
With extensive understanding of the cloud communications business, we can give our customers with the excellent people, tried-and-true procedures, and cutting-edge technology they require, while removing the complexities of traditional communication solutions.
Hosted PBX and VoIP
You want dependable, high-quality phone systems that are easy to use. And, with your company in a perpetual state of flux, sometimes simplicity suffers. However, regardless matter whether your company has five or 500 employees, upgrading your phone system is straightforward today.
- Eliminate the need for traditional phone closets.
- Full PBX functionality via an easy-to-use interface
- Low phone bills each month (including VoIP services)
- Future-proof your phone systems
Unified Communications as a Service
Powered by Yeastar P-Series Cloud Edition
UCaaS: Growing at a Phenomenal Rate
In a crowded marketplace like business communications, selling only one service, such as calling, is obviously not enough to catch up with the ever-changing customer demands. The gap is widening between traditional on-premises telephony and integrated business communication services.
As hybrid work becomes the new norm, the need to ensure that employees communicate and collaborate across geographic boundaries has become one of the top concerns for business operations. The cloudbased UC service, delivered through an “as-a-service” model is looking more attractive due to unparalleled ease of use, functionality, flexibility, and scalability.
The global pandemic has been a clear catalyst for business transformation. UC solutions have gone from a nice-to-have option to a must-have for many companies, to keep business up and running, with some features experiencing an explosion in demand in particular
UCaaS, a cloud-delivered unified communications model, is becoming a more appealing proposition for businesses and channel players alike. It adds a predictable recurring revenue stream to the bottom line, which means once you have sold the service, you are going to get paid repeatedly. Today, it is no longer a matter of deciding when to include a unified communications solution into your portfolio; instead, it is a matter of determining which UC solution is right for you to jump-start.
Upfront Cost & Technical Expertise
Given the technical expertise required for cloud architecture, uncertainty about the upfront investment, and associated risks, crafting a UCaaS offering from the ground up can be overwhelming for some resellers and providers, despite their interest in tapping into this lucrative market.
Sales Agent Model
Though the sales agent model allows easy entry to the world of UCaaS, MSPs and VARs are paid commissions on deals, which means no more revenue from selling enhanced or value-added services. You have to weigh rapid deployment for quick go-to-market , against long-term customer relationships and business growth.
A Turnkey Business Model that Drives Channel Success
Making your life easier and your business more profitable
Offload Significant Capital Expenditures
No need to spend a fortune on server preparation, Yeastar’s Turnkey solution gives you an OpEx way to start offering UCaaS. Since the service delivery and management platform and associated cloud architecture are fully managed by Yeastar, all it takes is to purchase hosting packages, through Yeastar Partner Portal, and you are ready to sell to customers immediately. This way, the initial risk of penetrating the fast-growing UCaaS market will be kept to a minimum. This is ideal for resellers and service providers, who are not yet ready to make a huge commitment to a new service at the very start.
Take the Complications out of Cloud Deployment
From a technical standpoint, Yeastar’s Turnkey Solution is perfect for resellers and service providers, who cannot handle server deployment and maintenance, or who simply want to avoid the hassle of doing so. There’s no need to spend extra time, effort, and expense on the upkeep and maintenance of the delivery environment so that you can focus on growing your own business.
Own the Customer Relationship
Serving as the primary interface to customers drives more value, into your business and Yeastar allows channel partners to roll out services in this way. You can create your own service packages, bundle IP phones and other hardware, add on SIP trunking, wrap other ancillary services, set your own prices, and provide Level 1 support so that you can differentiate yourself from the competition and ensure probability. Better yet, a white-label option is also available if you prefer to rebrand Yeastar P-Series Cloud Edition and resell it as your own.
Stay Confident with a Reliable and Secure Architecture
Deployed as clusters, Yeastar P-Series Cloud Edition features highavailability redundant deployment that protects against downtime. It is delivered across a selection of regional servers powered by Amazon Web Services, which are paired in an active/ active and hot standby architecture to support seamless failover. We also utilize load balancing to ensure optimal resource utilization. SBC and other built-in security mechanisms are in place to safeguard against malicious attacks. With Yeastar’s large geographic footprint, you have the freedom to select preferred hosted servers closest to your customers.
The Easiest Channel-oriented UCaaS Platform
Service Delivery Agility
It only takes minutes, if not seconds, to create a PBX for your customer, and the PBX will go live immediately. Your customers can then access and manage their phone system right through the web. All PBX instances and customers are displayed in a list view. And you can check the details of any of them. You also have the elasticity to dynamically add new users and upgrade their plans.
Real-time Performance Monitoring
With proactive monitoring of known threats and potential vulnerabilities, as well as over 30 different types of alerts, should a critical system issue occur, you will be notified immediately and be able to take quick action to remedy that issue. In addition, you can view the real-time status of all PBX instances at a glance in a single, customizable, widget-based dashboard.
Fast Execution of Changes
YCM provides hassle-free scalability required by today’s dynamic business landscape. So that you can craft flexible solutions for every type of business opportunity. And your customers won’t have issues with growth down the line. There is literally no limit on instances and users, so whether you have a handful of customers or thousands. You can give them the freedom to grow at their own pace.
Simplified Management
YCM also serves as a consolidated management interface. For example, you can download firmware and backup files in one place, receive push notifications on new version releases, and view customers’ subscription status. YCM admins can add Colleague and Reseller accounts to co-manage the platform and customer devices, enabling granular administration by limiting permissions, grouping devices, etc.
A Complete Suite of Unified Communications
P-Series Cloud Edition. Yeastar’s UCaaS offering, includes the full span of voice, video, mobility, call center, instant messaging, and presence in one experience for everyone.
Everything You Need in One Place
Linkus UC Clients extend the unified communications solution to road warriors, home offices, and a dispersed workforce. A comprehensive suite of calling, conference, voicemail, presence, enterprise contacts. Collaboration are easily accessible from a single interface using web browsers, mobile phones, and desktops. Employees can stay connected with colleagues and customers where, when, and however they prefer with personal devices.
Customer Experience to the Next Level
P-Series Cloud Edition has everything SEMs need from an inbound call center solution to optimize agent productivity and boost customer satisfaction. All the tools agents and supervisors need for call management and monitoring are in one single interface. A customizable wallboard displays up-to-minute performance metrics in real-time. Indepth call reports give your customers a comprehensive view of both agent-specific operational metrics and panoramic queue statistics.
Face-to-Face Video Communications
P-Series Cloud Edition. Makes remote face-to-face communications instant, simple, secure, and engaging with the integrated 1:1 web video call and conferencing. Designed for SMEs’ essential online meeting needs. The integrated video conferencing solution is a lightweight alternative to pricey conferencing equipment. Allowing users to stay engaged with geographically dispersed colleagues and customers and achieve faster decision-making.
PBX Plus So Many More
» A web calling experience via Linkus Web Client and the chrome extension.
» Permission-based phonebooks for corporate contacts grouping.
» Operation panel as a visualized console for drag-and-drop call operations.
» Headquarters, branches, remote offices, and teleworkers connected together.
» Cross-device presence and instant messaging synchronization.
» Call accounting reports for each phone call, extension, department, etc.
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